Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Delivering Constructive Criticism Course Outline:
Lesson One: Getting Started
Lesson Two: When Should Feedback Occur?
Lesson Three: Preparing and Planning
Lesson Four: Choosing a Time and Place
Lesson Five: During the Session (I)
Lesson Six: During the Session (II)
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Lesson Seven: Setting Goals
Lesson Eight: Diffusing Anger or Negative Emotions
Lesson Nine: What Not to Do
Lesson Ten: After the Session (I)
Lesson Eleven: After the Session (II)
Lesson Twelve: Wrapping Up
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Includes Many Practical Scenarios, Exercises & Role Play in this 1 Day Practical Creative Problem Solving Training.
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Best suited for Individuals, Employees in Sales, Customer Service, Purchasing, IT, HR, and other departments in companies.
Next Available Schedule:
October 09, 2019
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Available for Customized Corporate Training at Your Office. Contact Us for more information!