SoftSkills.SG

  • Home
  • Corporate Training
  • About Us
  • Contact Us
  • Career Development
    • Creative Problem Solving
    • Digital Citizenship
    • Interpersonal Skills Development
    • Developing Assertiveness And Self-Confidence
    • Effective Communication Strategies
    • Telework And Telecommuting
    • Developing Creativity
    • Effective Time Management
    • Women in Leadership
    • Developing Entrepreneurship SKills
    • Essential Soft Skills
  • Personal Development
    • Achieving Work-Life Balance
    • Effective Stress Management
    • Improving Social Intelligence
    • Attention Management
    • Goal Setting and Getting Things Done
    • Increasing Your Happiness
    • Being A Likeable Boss
    • Improving Self-Awareness
    • Job Searching Skills
    • Building Emotional Intelligence
    • Improving Mindfulness
    • Structured Critical Thinking
    • Effective Business Writing
  • Sales & Marketing
    • Business Telephone Etiquette
    • High Performance Teams Inside the Company
    • Internet Marketing Fundamentals
    • Call Center Training
    • High Performance Teams Remote Workforce
    • Mastering Sales Fundamentals
    • Creating a Great Webinar
    • Improving Body Language
    • Trade Show Staff Training
    • Event Planning
  • Supervisory & Management
    • Budgets And Financial Reports
    • Developing New Managers
    • Effective Ways to Motivate Employees
    • Coaching And Mentoring
    • Developing Facilitation Skills
    • Managing Workplace Diversity
    • Conducting Annual Employee Reviews
    • Effectively Supervising Others
    • Virtual Team Building And Management
    • Developing Administrative Support
  • Workplace Essentials
    • Basic Bookkeeping
    • Developing Corporate Behavior
    • Risk Assessment and Management
    • Business Ethics
    • Effective Change Management
    • Safety In The Workplace
    • Conflict Resolution Skills
    • Handling A Difficult Customer
    • Team Building For Managers
    • Civility In The Workplace
    • Improving Business Acumen
    • Teamwork And Team Building
    • Delivering Constructive Criticism
    • Learning Appreciative Inquiry Skills
    • Ultimate Customer Service
  • Soft Skills Blog
You are here: Home / Developing Assertiveness And Self-Confidence

Developing Assertiveness And Self-Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don”t feel worthy, and/or you don”t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Developing Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant”s lives and have a positive effect on all of them.

Developing Assertiveness And Self-Confidence Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What Does Self-Confidence Mean To You?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles

Module Three: Obstacles to Our Goals

  • Types of Negative Thinking
  • Case Study
  • Personal Application

Module Four: Communication Skills

  • Listening and Hearing: They Aren”t the Same Thing
  • Asking Questions
  • Body Language

Module Five: The Importance of Goal Setting

  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You

Module Six: Feeling the Part

  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses
Module Seven: Looking the Part

  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count!

Module Eight: Sounding the Part

  • It”s How You Say It
  • Sounding Confident
  • Using “I” Messages

Module Nine: Powerful Presentations

  • What to Do When You”re on the Spot
  • Using STAR To Make Your Case

Module Ten: Coping Techniques

  • Building Rapport
  • Expressing Disagreement
  • Coming to Consensus

Module Eleven: Dealing with Difficult Behavior

  • Dealing with Difficult Situations
  • Key Tactics

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Includes Many Practical Scenarios, Exercises & Role Play in this 1 Day Practical Developing Assertiveness And Self-Confidence Training.

Have a Question or Need Corporate Training?

We Can Assist You.  Just Tell Us About Your Training Needs!

Best suited for Individuals, Employees in Sales, Customer Service, Purchasing, IT, HR, and other departments in companies.

Next Available Schedule:
October 07, 2019

Join Today!

Available for Customized Corporate Training at Your Office. Contact Us for more information!

  • Home
  • Corporate Training
  • About Us
  • Contact Us

Enquiry About Our Courses

Company Profile

SoftSkills.SG provides results oriented training to improve the soft skills of your team.

We are a team of passionate industry trainers with years of experience in helping companies achieve their objectives with improved Communication, Problem Solving Skills & Creative ideas.

Contact Us

SoftSkills.SG
190 Middle Road,
#10-08 Fortune Centre
Singapore 188979

Tel: +65-6250-3575

Email: training@softskills.sg

Search For Trainings

Tags

communication strategies goal setting improving communication skills improving soft skills setting SMART goals

© 2010-2016 · Beautiful Theme · Genesis Framework · Log in