Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can”t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.
In the Developing Administrative Support course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Developing Administrative Support Course Outline:
Module One: Getting Started
Module Two: Getting Organized, Part One
Module Three: Getting Organized, Part Two
Module Four: Managing Time
Module Five: Getting It All Done On Time
Module Six: Special Tasks
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Module Seven: Verbal Communication Skills
Module Eight: Non-Verbal Communication Skills
Module Nine: Empowering Yourself
Module Ten: The Team of Two
Module Eleven: Taking Care of Yourself
Module Twelve: Wrapping Up
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Includes Many Practical Scenarios, Exercises & Role Play in this 1 Day Practical Developing Administrative Support Training.
Best suited for Individuals, Employees in Sales, Customer Service, Purchasing, IT, HR, and other departments in companies.
Next Available Schedule:
October 01, 2019
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Available for Customized Corporate Training at Your Office. Contact Us for more information!