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You are here: Home / Improving Social Intelligence

Improving Social Intelligence

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

Improving Social Intelligence Course Outline:

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Action Plans

Module Two: Increase Your Self-Awareness

  • Remove or Limit Self-Deception
  • Ask for Feedback
  • Be Open to Change
  • Reflect on Your Actions
  • Case Study
  • Module Two: Review Questions

Module Three: The Keys to Empathy

  • Listening and Paying Attention
  • Don’t Judge
  • Shift Your View
  • Don’t Show Fake Emotions
  • Case Study
  • Module Three: Review Questions

Module Four: Active Listening

  • Attunement
  • Don’t Jump to Conclusions
  • Shift your Focus
  • Don’t Discount Feelings
  • Case Study
  • Module Four: Review Questions

Module Five: Insight on Behavior

  • Perception
  • Facts vs. Emotion
  • Online Communication
  • Listen and Watch More
  • Case Study
  • Module Five: Review Questions

Module Six: Interpersonal Communication

  • Give Respect and Trust
  • Be Consistent
  • Always Keep Your Cool
  • Observing Body Language
  • Case Study
  • Module Six: Review Questions
Module Seven: Social Cues (I)

  • Recognize Social Situations
  • The Eyes Have It
  • Non-Verbal Cues
  • Verbal Cues
  • Case Study
  • Module Seven: Review Questions

Module Eight: Social Cues (II)

  • Spectrum of Cues
  • Review and Reflect
  • Being Adaptable and Flexible
  • Personal Space
  • Case Study
  • Module Eight: Review Questions

Module Nine: Conversation Skills

  • Current Events
  • Conversation Topics
  • Cues to Watch For
  • Give People Your Attention
  • Case Study
  • Module Nine: Review Questions

Module Ten: Body Language

  • Be Aware of Your Movements
  • It’s Not What You Say, It’s How You Say It
  • Open Vs. Closed Body Language
  • Communicate with Power
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Building Rapport

  • Take the High Road
  • Forget About Yourself
  • Remembering People
  • Ask Good Questions
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Includes Many Practical Scenarios, Exercises & Role Play in this 1 Day Practical Creative Problem Solving Training.

Have a Question or Need Corporate Training?

We Can Assist You.  Just Tell Us About Your Training Needs!

Best suited for Individuals, Employees in Sales, Customer Service, Purchasing, IT, HR, and other departments in companies.

Next Available Schedule:
September 13, 2019

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Available for Customized Corporate Training at Your Office. Contact Us for more information!

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Company Profile

SoftSkills.SG provides results oriented training to improve the soft skills of your team.

We are a team of passionate industry trainers with years of experience in helping companies achieve their objectives with improved Communication, Problem Solving Skills & Creative ideas.

Contact Us

SoftSkills.SG
190 Middle Road,
#10-08 Fortune Centre
Singapore 188979

Tel: +65-6250-3575

Email: training@softskills.sg

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communication strategies goal setting improving communication skills improving soft skills setting SMART goals

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