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You are here: Home / Workplace Violence

Workplace Violence

Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees.

In order to prevent Workplace Violence, it is essential that everyone is able to identify individuals who may be prone to violence. Our workshop will help your participants recognize certain behaviors, and lower the risk of escalated situations. This workshop will help participants identify the warning signs, as well as give them coping and response tools.

Workplace Violence Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What is Workplace harassment?

  • How to Identify
  • Costs to your business

Module Three: Identifying The Bully

  • Abusive Workplace Behaviors
  • Bullying and Personality Disorders
  • Narcissism

Module Four: How to Handle Workplace Violence

  • Types of Behavior
  • Target the Behavior, Not the Person
  • Implement an Action Plan

Module Five: Risk Assessment (I)

  • Understanding Anger and Aggression
  • Defusing & De-escalating Strategies
  • Communication Skills
  • Tactical Options

Module Six: Risk Assessment (II)

  • Identifying the Hazard
  • Assessing the Risk
  • Controlling the Risk
  • Evaluating & Review
Module Seven: Being the Victim

  • What Is Not Considered Bullying
  • Steps to take

Module Eight: Checklist for Employers

  • 4 Step Process
  • Addressing all Employees
  • Code of Ethics
  • Policy and Procedures

Module Nine: Interview Process

  • Identify a Bully in the Interview Process
  • Warning Signs
  • Role Play
  • Case Study

Module Ten: Investigation Process

  • Advising your Supervisor
  • Lodging the Complaint
  • Initial Response
  • The Investigation
  • The Findings
  • Review & Closure

Module Eleven: Developing a Workplace Harassment Policy

  • Scope
  • Philosophy
  • Principles
  • Intent
  • Options
  • Informal Complaint Process
  • Formal Investigation process

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Includes Many Practical Scenarios, Exercises & Role Play in this 1 Day Practical Creative Problem Solving Training.

Have a Question or Need Corporate Training?

We Can Assist You.  Just Tell Us About Your Training Needs!

Best suited for Individuals, Employees in Sales, Customer Service, Purchasing, IT, HR, and other departments in companies.

Next Available Schedule:
August 2018
October 2018
December 2018

Join Today!

Available for Customized Corporate Training at Your Office. Contact Us for more information!

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Company Profile

SoftSkills.SG provides results oriented training to improve the soft skills of your team.

We are a team of passionate industry trainers with years of experience in helping companies achieve their objectives with improved Communication, Problem Solving Skills & Creative ideas.

Contact Us

SoftSkills.SG
190 Middle Road,
#10-08 Fortune Centre
Singapore 188979

Tel: +65-6250-3575

Email: training@softskills.sg

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